FAQ

Frequently Asked Questions (FAQs)

When can I expect my order to be dispatched?

Your order will be dispatched within 2-3 days of your order being placed.

Will I receive an email confirmation for my order? Absolutely! Upon placing your order, you'll receive an email summarizing your purchase details.

Can I cancel my order? While we prioritize shipping your order, if you change your mind, you can return the item once you receive it. After we receive the returned item, we'll process your refund.

How can I learn about your return and exchange policy?

Visit Here for detailed information on our Return and Refund policy.

Which payment options do you accept? We're flexible! We accept all major credit cards worldwide, including Visa, Mastercard, American Express, Discover, and Cirrus.

Are there any hidden fees?

Rest assured, we do not charge any handling or processing fees.

I need help with placing my order. What should I do?

 Ensure that the billing address you've provided matches the one associated with your credit card.

What are the shipping charges? 

Good news - shipping is on us!

Who handles the delivery of my package?

Canadian orders are delivered via Canada Post. US orders are delivered by either Standard Shipping or USPS. International orders may be provided by Standard, e-packet, or a local mail courier, depending on the service available.

How long is the delivery period?

The estimated delivery time is between 4 and 18 days.

I entered the wrong shipping address! How can I rectify it?

 No worries! Just click the 'Contact Us' tab and send us your correct details within 24 hours of order placement, and we'll handle the rest.